Hi Guys,
Recently, I was unable to get my email attached documents in the document repository, though the document library was enabled with incoming email settings successfully.
After restarted the smtp service , it was no luck. Then I did check on the drop folder of the message folder in inertub, all the sent documents were struck in the drop folder.
Later, investigated the 12 hive, ULS logs, I came to know that all the share point timer services are not updating successively and they were struck in dead lock.
So, here is the process, I had to resolve the issue.
1. Go to service.msc and the stop the windows sharepoint timer services.
2. Navigate to folder " %ALLUSERSPROFILE% \Application Data\Microsoft\SharePoint\Config\
" and then take the back up of xml files in the folder.
3. Edit the cache.ini file with changing the number to '1' and save it.
4. Restart the windows sharepoint timer services in services console and then do iis reset.
5. Go to Central administration window, then check the timer services status.
This is the steps you need to for other servers in the farm with stooping the services one by one, then delete or back up the xml files and the restart the service in the servers.
If you have any of the below issues, you could do the above approach.
- Scheduled Audience compilation is not happening anymore?
- Scheduled Index crawll is not happening anymore?
- Scheduled Profile Import is not happening anymore?
- Users Memberships or My Settings properties are not updated anymore?
Recently, I was unable to get my email attached documents in the document repository, though the document library was enabled with incoming email settings successfully.
After restarted the smtp service , it was no luck. Then I did check on the drop folder of the message folder in inertub, all the sent documents were struck in the drop folder.
Later, investigated the 12 hive, ULS logs, I came to know that all the share point timer services are not updating successively and they were struck in dead lock.
So, here is the process, I had to resolve the issue.
1. Go to service.msc and the stop the windows sharepoint timer services.
2. Navigate to folder " %ALLUSERSPROFILE% \Application Data\Microsoft\SharePoint\Config\
" and then take the back up of xml files in the folder.
3. Edit the cache.ini file with changing the number to '1' and save it.
4. Restart the windows sharepoint timer services in services console and then do iis reset.
5. Go to Central administration window, then check the timer services status.
This is the steps you need to for other servers in the farm with stooping the services one by one, then delete or back up the xml files and the restart the service in the servers.
If you have any of the below issues, you could do the above approach.
- Scheduled Audience compilation is not happening anymore?
- Scheduled Index crawll is not happening anymore?
- Scheduled Profile Import is not happening anymore?
- Users Memberships or My Settings properties are not updated anymore?
